Privacy Policy

We collect information you provide directly when you create an account, subscribe to a plan, or use our services. This includes your name, email address, payment information, and content you upload or generate on the platform.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve platform quality
• Detect, prevent, and address technical issues or abuse

We implement industry-standard security measures including AES-256 encryption at rest and TLS 1.3 in transit. Our platform is SOC 2 compliant and undergoes regular third-party security audits. We maintain a 99.9% uptime SLA for enterprise customers. In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and all associated data at any time via account settings or by contacting us. Voice biometric data is permanently deleted within 30 days of your verified deletion request. Anonymized, aggregated analytics may be retained indefinitely.

Depending on your location, you may have rights under GDPR, CCPA, BIPA, or other applicable privacy laws. These may include the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Port your data to another service in a machine-readable format
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact privacy@LazyzoneLabs.com.

We use essential cookies for authentication and session management only. We do not use third-party advertising cookies or behavioral tracking pixels. You can control or disable non-essential cookies through your browser settings without affecting core platform functionality.

We use a limited number of third-party services to operate our platform, including payment processors (Stripe) and cloud infrastructure providers. These services are bound by their own privacy policies and are prohibited from using your data for any purpose other than providing services to LazyzoneLabs. We do not sell your data to any third party.

We may update this Privacy Policy from time to time. We will notify you of material changes by email and by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

For privacy-related questions, data requests, or to report a concern, contact our Data Protection team at privacy@LazyzoneLabs.com. We aim to respond to all requests within 5 business days.